Shipping & Returns

Policies

Warranty - A Lifetime Warranty is given with PowerTech Antennas products.
This warranty is for replacement of like items only. An item no longer available from us will be replaced with a similar, available item. This warranty is valid only for the original buyer - it’s not transferable. Damaged or abused items are not covered by this warranty.
Shipping charges are not refundable unless and item is received defective or in error.
We make no implied warranties, including the implied warranties of merchantability or fitness for a particular purpose with respect to any goods or services sold to you.

Warranty Steps
1.) Contact us about the problem you’re having. 
2.) Obtain RMA - An RMA & Original Invoice are Required For Warranty Processing. 

Satisfaction Guarantee - If one of our products does not work for your application it can be returned for credit to be applied toward the purchase of a different product - or for a refund. Refunds will be given for the purchase price less S&H. Item must be returned in “like new” condition. Return shipping costs are not refundable unless and item is received defective or in error. 

Product Liability - The maximum product liability to AG Antenna Group, LLC arising from any product offered on any of our sites shall be the price of the product ordered. AG Antenna Group, LLC is not responsible for any damage to other parts or personal or property injury as a result of using any of our products. In no event shall AG Antenna Group, LLC, its owners, directors, officers, employees, agents be liable for damages related to product sold. Any legal action against AG Antenna Group, LLC shall be governed by the laws of the State of Illinois. 

Errors / Typos / Misprints - While we are diligent to continuously provide accurate information on our website and printed material, errors may occur and we offer no guarantee to accuracy.

Sales Tax - Unless we have a Resale Certificate on file, we are required to collect sales tax from Illinois customers. We do not collect sales tax on orders outside of Illinois. 

Privacy - We will only use information you provide us to service your order and respond to your requests. It absolutely will NOT be shared / sold / distributed to other companies.

Security - We offer 128 bit SSL secure transaction processing to protect your transactions and data (including credit card numbers, names, and addresses) from unauthorized third parties.